Namibia

Related Categories

Namibia


Welcome to our Open Vacancy page!

Please feel free to view all positions we have open at the moment.

Should you wish to apply for one of these positions, please submit your CV on the “Submit your CV page

Your details will be kept confidential in our database, your CV will only be presented to a client with your permission.

All applicants will be considered for all our roles that has come in and only shortlisted candidates will be contacted.

Title Key Account Manager / GM / Operations Manager
Categories Namibia
Salary N$600,000 – N$700,000 per Annum depending on experience
Location Windhoek
Job Information

Must come from Logistic or Retail industries.

A well-established company in the Logistics / Retail Sector is seeking to appoint a Key Account Manager (GM) at their NEW Branch located in Windhoek, this candidate will be a self starter, entrepreneurial go getter, have strong operations and commercial experience, be energetic and have min 5 years experience in a GM/ Key Account Manager / Operations Manager role.

This job description is just a short description, if you are shortlisted the full job spec will be provided to ensure you meet all the requirements before interviews commence.

Job Description: 
• Develops and manages the performance of subordinates in achievement of agreed strategy, business plans and budgets:
1. Implements the policy and system to be used for performance management.
2. Ensures all subordinates are trained in the use of the system.
3. Agrees with subordinates key performance areas and indicators.
4. Ensures measurement of output against indicators and conducts regular performance appraisal interviews with subordinates.
5. Diarises and ensures follow up actions are taken.
6. Provides technical, managerial and personal, mentoring, coaching and counselling to subordinates.
7. Ensures subordinates are trained and developed to best practice international standards.
8. Ensures all staff understand and exhibit behaviours concurrent with Brands Africa mission, vision and values
9. Provides ethical guidance and leadership.
10. Ensures a structured and regular evaluation of activities is built into new plans and activities
11. Understands all principal strategies and complies with requirements to enhance ability to market and sell
12. Agrees pricing strategy and model with Divisional Commercial Executive and prepares financial model for approval based on approved business plan
13. Identifies key accounts and strategies for relationship management to
ensure strategic customers are identified and retained

Requirements:
– Sales or Marketing or Business Degree
– Valid Driver’s License and own Vehicle
– Proven track record of Sales targets and budgets that has been met
– Managed min of 10 – 15 staff before
– Min 10 Years working experience
– Min 5 years experience in current role as a Key Account Manager/ GM/ Operations Manager
– Target driven
– Sales driven
– Marketing experience
– Must be able to work under pressure
– Must be a skilled communicator at all levels
– Must be a good decision maker
– Behavioural Attributes requires evidence of being a
team player and being accountable
– Must possess leadership qualities to drive the team.
– Must be a person of high integrity in honesty, patience

Apply Now


Title Branch Manager (Banking and Payments industry)
Categories Namibia
Salary Market related
Location Windhoek
Job Information
New upcoming Payment Gateway Company that facilitates debit orders to Businesses are opening up in Windhoek is urgently seeking a Branch Manager to run the Windhoek Branch. The Ideal candidate will have strong technical skills with payments, organised, banking background and have been in a Branch Manager role for a min of 3 years.
 
Branch Manager Responsibilities Include:
 
 Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank’s objectives
 Providing training, coaching, development and motivation for bank personnel
 Developing forecasts, financial objectives and business plans
 
Job brief:
 
We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
 
Responsibilities:
 
 Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
 Assess local market conditions and identify current and prospective sales opportunities
 Develop forecasts, financial objectives and business plans
 Meet goals and metrics
 Manage budget and allocate funds appropriately
 Bring out the best of branch’s personnel by providing training, coaching, development and motivation
 Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
 Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
 Address customer and employee satisfaction issues promptly
 Adhere to high ethical standards, and comply with all regulations/applicable laws
 Network to improve the presence and reputation of the branch and company
 Stay abreast of competing markets and provide reports on market movement and penetration
 
Requirements:
 
 Proven branch management experience, as a branch manager or similar role
 Sufficient knowledge of modern management techniques and best practises
 Ability to meet sales targets and production goals
 Familiarity with industry’s rules and regulations
 Excellent organizational skills
 Results driven and customer focused
 
Kindly submit your CV at: http://infinity-rsa.com/for-job-seekers/
Apply Now


Title Operations Manager (Property Management Industry)
Categories Namibia
Salary N$450,000 – N$600,000 per Annum
Start Date 2019-07-01
Location Windhoek
Job Information
MUST BE ABLE TO START 1 JULY OR IN JULY!
Must come from a Property Management background to be considered for this role.
 
Main purpose / objective of the position:
– Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Senior Facilities Manager
 
Decision making authority:
– Decisions are based on knowledge of theory and systems.
– Required to choose from a limited array of systems.
– Required to choose from a limited array of routines or rules at his / her disposal.
– Works within a specific prescribed policies and guidelines.
 
Experience / Education:
– A minimum of 3 years experience in Facilities / Operations Management. Minimum qualification Grade 12. – Electrical, Mechanical or Construction background and Technical skills would be a recommendation.
 
Skills required:
– Quality/standards awareness and implementation, Basic contract management,. Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy – MS Office (Word, Excel and Outlook), Windows NT, Nicor.
 
Knowledge required:
– In depth knowledge of facilities management principles lease conditions including house rules, knowledge of housekeeping principles,
– Advanced technical knowledge, knowledge of Company policies and procedures,
– Administration principles and reporting,
– Working knowledge of statutory requirements,
– Knowledge of cost budgeting and control.
 
Competencies required:
– Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive and Productivity
 
Major drivers of work volume:
– Geographical spread of buildings;
– Grading and complexity of buildings;
– Tenant and customer profile;
– Level of Mechanical / Electrical Complexity;
– Rental Levels;
– Management complexity & intensity.
 
Interface / relationships with:
Internal: Property / Facilities Manager, Lease Administrator, Debtors Administrator, Handyman
External: Contractors, Landlord, Tenants
 
Full proper Job Spec will be send to shortlisted candidates.
Interviews will commence in Windhoek next week or the week after.
Apply Now


Title Center Manager position (Property Management Industry)
Categories Namibia
Salary N$350,000 – N$500,000 per Annum
Start Date 2019-07-01
Location Swakopmund
Job Information

MUST BE ABLE TO START 1 JULY OR IN JULY

MUST RESIDE IN SWAKOPMUND OR WALVISBAY
Must come from a Property Management background to be considered for this role.

Main purpose / objective of the position:
To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building’s income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

Decision making authority:
Subject to the mandate as received from Portfolio

Management:
1) Total expense account of a building including all repairs and service contracts, Project Management expenses
2) Replacement/selling of equipment
3) Allowances

Experience / Education:
3-5 years experience in the property / centre management industry. Minimum qualification Grade 12. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

Skills required:
Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver’s license

Knowledge required:
Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures, in depth knowledge of GPS lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

Competencies required:
Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

Major drivers of work volume:
1) Vacancies
2) Geographical spread of Cluster
3) Grading and complexity of buildings in Cluster.
4) Lease renewal cycle
5) Level of service required (tenant / building profile)
6) Profile of the centre (s)
7) Number of building owners

Interface / relationships with:
Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist
External: Tenants, Local community, Service Contractors, Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.

Full proper Job Spec will be send to shortlisted candidates.
Interviews will commence in Windhoek next week or the week after.

Apply Now


Title Regional Admin Manager (Retail Industry)
Categories Namibia
Salary Depending on last Payslip but around N$25,000 CTC depending on experience
Location North of Namibia
Job Information

One of the top leading Retail groups in Namibia is seeking to appoint a new Regional Admin Manager to join their team.

This candidate will be responsible for managing the following stores in these towns and would require to travel frequently, the candidate must reside in the North: Ondangwa , Oshakati, Katima Mulilo , Rundu , Oshikango , Outapi , Otjiwarongo, Tsumeb , Grootfontein.

Duties required for this role (will elaborate more in detail once selected for an interview)

  • Manage and train Store management and all admin staff
  • Control the financial performance of the region within budgetary constraints
  • Ensure stores within the region comply with Company policies and procedures
  • Maintain shrinkage in the Region
  • Oversee documentation management of the Stores/ Branches
  • Assist and support stores/ head office with ad hoc admin duties

Requirements:

  • 3-5 years min experience in a managerial role in a retail-related industry
  • Senior certificate or equivalent grade 12
  • Proficiency in English (written and verbal)
  • Excellent interpersonal time management, facilitation and leadership skills
  • Adherence to principles and values of the Company
  • Performance management skills
  • Exposure to management systems in the retail furniture Industry
  • Valid Drivers license
  • Frequent traveling to other Stores
Apply Now


Title Customer Relations Executive (ATM/ Banking Industry)
Categories Namibia
Salary N$15,000 CTC (Negotiable)
Location Windhoek
Job Information
The purpose of the position is to provide customer service and be a liaison between the company and its clients by conducting quality site visits, orientating new customers, retaining clients, making sales, carrying out departmental administration and resolving general client queries to ensure that clients are satisfied, ATMs are operating efficiently and that the existing company revenue is maintained and increased.
 
Responsibilities include (Each description has its own duties, these will be emailed once you have been shortlisted):
– Quality site visit
– Customer orientation (on site)
– Client retention
– Sales
– Departmental Admin
– General client queries
 
The following requirements must be met:
 Matric
 Related Diploma or Qualification would be an advantage
 MS Office Advanced Excel (formulas) would be an advantage
 1-2 years’ experience of face to face interaction with clients
 Must have own vehicle and valid license
 Must be able to travel and sleep out of town for business purposes for extended periods
 
Technical Competencies:
 Negotiation skills  Persuasiveness  Knowledge of the sales process  Interpersonal skills  Resilience  Time management and planning skills  Conflict resolution skills  Knowledge of processes in all departments (to facilitate the resolution of customer queries)
 
Behavioral Competencies:
 Planning & Organising
 Communication & Impact
 Customer Focus
 Problem-solving
 Initiating Action
 Contributing to Team Success
 Work Standards
 Passion & Attitude
 Continuous Learning
 Industry and Business Knowledge
 Driving for Results
 Adaptability
 Coping with stress / change
Apply Now


Title Dispatcher (ATM/ Banking Industry))
Categories Namibia
Salary N$13,000 CTC
Location Windhoek
Job Information
To provide customer support by carrying out first line support to clients, dispatching technicians, following up with merchants, dealing with nil transactions to ensure that the uptime targets are achieved and transactions are increased.
 
The responsibilities of the position include but not limited to:
OPERATIONS:
 Logging onto the telephone system daily to receive calls and assist inbound agents
 Overseeing the activities of the technicians in specified areas
 Logging onto the system to check all the “critical” errors and attempting to reset the errors where possible
 Calling clients whose ATMs have errors to attempt to clear the error without having to dispatch a technician and carrying out telephonic troubleshooting in instances where there is no heartbeat or an error as first time resolution
 Dispatching technicians to sites and prioritising high priority sites
 Being in contact with technicians throughout the day in the event that there are other criticals in the area they are in to ensure that the sites are attended to within the SLA
 Compiling a dispatch e-mail to be sent to the technicians and other departments requiring details of the queries that are not resolved
 Monitoring criticals, informing the technician of new criticals and criticals that have been cleared as to not attend to sites unnecessarily
 Handling the calls from the technician, requesting the activation of keys and updating or logging tickets, specifically where technicians cannot attend on the specific day to advise that tickets cannot be closed. Escalating these sites to Security in the event of high risk sites and to cashing to uncash the ATM
 Opening tickets for security, field services and CREs for vandalised sites and sending e-mails to the various departments that are required to the vandalised machines
 Working on weekends and attending to MBL calls
Projects
 Obtaining an e-mail form the tech support department detailing projects and calls that need to be opened for technicians and ensuring that these are logged on Fi-Serve within SLA
 Ensuring that the project sites that are in the designated area are assigned to technicians and sent to them via an e-mail list
 Opening tickets for technicians when the Fi-serve Project team send project requests for EMVs and Dye Stain and ensuring that they are logged
 Obtaining requests from the Fi-serve department for new sites which require the technician to pick up safe keys from the CIT provider, fitted with dye stain and advising the technicians that the site needs to be switched on, advising cashing to load the machine and following up on the loading of the ATM
 Ensuring that technicians attend to the site by the due date
 
MERCHANTS:
 Assisting Merchants telephonically to clear errors by providing guidance and carrying out trouble shooting
 Dispatching technicians to merchant sites if merchants are unable to reset the errors
 Ensuring that Merchants load the ATMs on their sites and if they fail to do so, escalating to the CREs and following up to ensure that it has been addressed
 Sending a request to the Fi-Serve department to open a nil transaction ticket on the site so that the regional uptime is not affected
 
NIL TRANSACTIONS:
 Monitoring Nil Transactions by checking and updating logs throughout the day
 Understanding why there are no transactions on an ATM, if the site is down for a day
 Contacting the store where the ATM is installed and trying to trouble shoot any errors on the ATM and following up to see if there are any queries later
 Opening a ticket and dispatching technicians to the site to resolve the problems, if the contact person at the store is unable to identify the problems
 Checking for any system updates on Thursdays or Fridays
 
In order to be considered for the position, the following requirements must be met:
 Matric
 MS Office (including MS Excel and Outlook)
 Customer Support Qualification would be an advantage as well as Fi-Serv and Geotab knowledge
 1-2 years call centre and dispatching experience
 
BEHAVIORAL COMPETENCIES:
 Planning & Organising
 Communication & Impact
 Customer Focus
 Problem-solving
 Initiating Action
 Team work
 Passion & Attitude
 Detail Orientation
 Computer Literacy
 Adaptability
 Coping with stress / change
Apply Now


Jobs 1-7 of 7